Circulation - HTML Email Notices

About 

This article contains information for you to consult as you request email notices formatted in HTML for your patrons. To print notices or list phone numbers for patrons who do not have an email address in their user account, you will need to request a separate notice report.

---

Setting up HTML Email Notices

To request HTML email notices for your patrons, open a ticket and include the following information:

1. Which notice type(s) would you like emailed to your patrons:

1. Announcement email (welcome or privilege expiration notices)
2. Hold pickup email
   
3. Courtesy email (early overdue notice)
4. Overdue email
   
5. Bill email

2. What is the text for each notice?

1. If you have the requested notice types already set up, MSC staff will provide the text of those notices for review.
   

3. If applicable, what is the frequency of the notice? For example, you may want two overdue notices sent with the first notice emailed at 1 day overdue and the second notice emailed at 7 days overdue.

4. Do you have a logo to use in the notice?

1. If you have a logo on your library Enterprise page, MSC staff will use this.
   
2. If you have an updated logo or other image, please send as as jpg or png file.
   
3. Alternatively, MSC staff will use your library name at the head of the notice.
   

5. Are there additional sites to link to that are not included the text of your notice? Your logo will link to your Library homepage.

We recommend periodically reviewing your notices for changes to text, links, or other information. Open a ticket to request a review. 

Examples

• Related Articles

• Circulation - Assumed Lost / Process Long Overdue Guidelines

  About The Assumed Lost (AL) and Process Long Overdue (PLO) reports are two system hygiene reports that work together to removed lost items from the ILS. This process is necessary to ensure that members are not retaining bibliographic records for ...

• Circulation - Email Delivery Error

  About This article covers email delivery error guidelines for the MSC. Email Delivery Error Guidelines The MSC sends many email notices on behalf of the member libraries. If the emails are undeliverable for any reason, an admin report that runs daily ...

• Circulation - Registering Users

  About This article covers how to register users, whether they've applied for a card via the online catalog (Enterprise) or in person. Consistent, accurate data entry promotes a clean catalog and makes for easier batch changes when necessary. Just ...

• BCA - Subscribing to a Report Using Email

  About This article covers how to subscribe to a report so that it's delivered to your email on a regular schedule. Subscribing to a Report To create an email subscription to a report: 1. Log into BLUEcloud Analytics (BCA). 2. Click the report you ...

• BCA - Sharing Reports

  About This article and video tutorial (below) cover sharing reports in BLUEcloud Analytics (BCA) using the Send Now and Share options. You can bookmark the BCA login page for easy access later. If you don't know your BCA login, please open a help ...