Circulation - Removing Holds
About
This article covers how to remove holds in WorkFlows.
Removing Holds
You can remove holds in WorkFlows in two (2) ways:
- Using the Remove User Holds wizard
- Using the Remove Item Hold wizard
Use whichever wizard makes the most sense for you at the time.
Removing Holds by User
To remove a hold directly from a user's account:
- Open the Remove User Holds wizard (Circulation module > Holds toolbar > Remove User Holds).
- Pull up the account by scanning the user ID or with the User Search helper (person with magnifying glass icon).
- Select the hold(s) you want to remove from the account.
- Click Remove Holds.
- Depending on your wizard settings, you'll see a pop-up confirming the hold(s) were removed.
Removing Holds by Item
To remove a hold from an item:
- Open the Remove Item Hold wizard (Circulation module > Holds toolbar > Remove Item Hold).
- Scan the item ID or use the Item Search helper (book with magnifying glass icon) to pull up the record.
- Select the hold(s) you want removed. Double-check you've selected the correct hold(s)!
- Click Remove Holds.
- Depending on your wizard settings, you'll see a pop-up confirming the hold(s) were removed.
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