Directors Landing Page

Directors Landing Page

About

This article is meant to orient library directors to MSC resources.
Subscribe to the MSC's GovDelivery email updates to stay in the know. After you enter and confirm your email, make sure the box next to Montana Shared Catalog is checked (under the Library Services section), then click Submit at the bottom of the page. You will only receive email updates on the topics you've selected.

You can view past newsletter updates from the MSC GovDelivery Newsletter Archive page.

Articles Directors Should Read

  1. Circulation - Choosing Circulation Rules
  2. Cataloging - Policy Lists
  3. Circulation - User Policy Lists
  4. Circulation - Lost Items Overview
  5. BCA - Catalog Clean-Up Reports

Staff Training

Access training material on WorkFlows, the Enterprise online catalog, BLUEcloud Analytics (BCA) reporting, and more:
  1. New Staff Landing Page - articles and video tutorials geared toward staff training.
  2. Knowledge Base - articles and video tutorials answering our most frequently asked questions.

Support

The MSC is one of several departments of the Montana State Library that uses the Zoho Help Center. To get the most out of Zoho, see the following articles:
  1. Zoho - Creating an Account
  2. Zoho - Submitting a Ticket
  3. Zoho - My Area

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