Directors Landing Page

Directors Landing Page

About

This article is meant to orient library directors to MSC resources.
Subscribe to the MSC's GovDelivery email updates to stay in the know. After you enter and confirm your email, make sure the box next to Montana Shared Catalog is checked (under the Library Services section), then click Submit at the bottom of the page. You will only receive email updates on the topics you've selected.

You can view past newsletter updates from the MSC GovDelivery Newsletter Archive page.

Articles Directors Should Read

  1. Circulation - Choosing Circulation Rules
  2. Cataloging - Policy Lists
  3. Circulation - User Policy Lists
  4. Circulation - Lost Items Overview
  5. BCA - Catalog Clean-Up Reports

Staff Training

Access training material on WorkFlows, the Enterprise online catalog, BLUEcloud Analytics (BCA) reporting, and more:
  1. New Staff Landing Page - articles and video tutorials geared toward staff training.
  2. Knowledge Base - articles and video tutorials answering our most frequently asked questions.

Support

The MSC is one of several departments of the Montana State Library that uses the Zoho Help Center. To get the most out of Zoho, see the following articles:
  1. Zoho - Creating an Account
  2. Zoho - Submitting a Ticket
  3. Zoho - My Area

    • Related Articles

    • School Libraries - New School Year

      About This article is meant to orient new and returning school librarians at the beginning of the school year. Support If your library is part of the Montana Shared Catalog (MSC) there are many resources available to assist you in your daily work. ...
    • New Staff Landing Page

      About This article is meant to orient new (or not-so-new) library staff to MSC training resources for WorkFlows, the online catalog, statistical reporting, and more. To practice the WorkFlows tasks covered in the articles below (configuration, ...
    • MSC GovDelivery Newsletter Archive

      Please subscribe to our GovDelivery Topic to avoid missing important information. Subscribe here! February 2/16/2024: MSC System Maintenance - 2/16/2024 2/16/2024: Reminder - MSC Office Hours Today! - 2/16/2024 2/12/2024: Montana Shared Catalog ...
    • MSC Resource Sharing Groups

      What Does it Mean to Be in an MSC Resource Sharing Group? While all libraries in the Montana Shared Catalog (MSC) consortium share the Symphony integrated library system (ILS), as well as access to system support and training, the MSC's resource ...
    • Zoho - MSC Ticket Support Procedures

      About The MSC staff will maintain a member support help desk in order to facilitate communication from the members to staff related to system connectivity, MSC procedures, enhancement and configuration requests, and MSC-related billing or general ...