Enterprise - Online Bill Payment Patron Procedure

Overview

Libraries that have opted-in to online bill payment in Enterprise, can use the following instructions to assist their patrons. 

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Patron Procedure

1. Navigate to your library's catalog, and click on My Account from the top menu.

2. Log in to your library account using your library card number and PIN.  

3. On the My Account window, select the fines tab. 

4. Select the fines you wish to pay by clicking the check box next to each fine or by clicking the check box for "Select All." Note above the PayPal button if your library requires a minimum payment amount.

Some libraries might require a total balance payment. In this case, the check boxes will be absent and all fines will be selected for payment.

5. To accept the library's Terms & Conditions, click the checkbox adjacent to the the text "Accept Terms and Conditions to Submit Payment." To review the terms and conditions, click the text itself to open. To close the statement, click OK. 

Not all libraries post a Terms & Conditions statement. If a statement is absent, you can continue with payment. Contact your library for more information about fine policies. 

5. Click the PayPal button to proceed with payment.

6. You will be redirected to the PayPal page to enter your credit card information.   If you have a PayPal account, you can log in now. If you do not have an account, proceed with entering your information. You will have the opportunity to create an account upon submitting payment which will allow you to keep a record of your transactions.

If you would like a receipt for your payment, please print or save the PayPal confirmation.

7. After submitting your payment, your library account balance will be updated. Complete your session by logging out. 

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