Hot Spot Program Evaluation
You can view statistics on your library's hot spot use on the
data dashboard.
Evaluation Surveys for the Hot Spot Program
Patron feedback is an important data point for the dashboard and for our own program planning. Please print out paper copies of this survey for patrons who participate in the program and enter the paper survey responses into the online survey.
Related Articles
Replacing Hot Spot accessories
You can order generic replacement accessories for your hot spots from various online distributors. Charging cables Verizon MiFi 8800L devices work with a USB Type C charger. The two different types of T-Mobile devices require different charging ...
Hot Spot Circulation Policies and User Agreements
Hot spots are valuable and high-demand items, and so it is prudent to include them in your library's circulation policy and to share a user agreement with your patrons. This article shares some examples of such policies and agreements that you can ...
Setting up and Troubleshooting your Hot Spot Devices
How to Set-Up and Use the Hot Spots T-Mobile Directions for Franklin T-9 Set-Up and Use Verizon Directions for JetPack Set-Up and Use How Do I Perform a Factory Reset? A common solution to many connectivity and hotspot operational issues is to ...
Managing Your Library's Verizon Devices
Library staff can register their email address for an administrative account to manage their libraries' hot spot devices directly through Verizon's online administrative portal. Please open a help desk ticket to have this account set up for you. If ...
Managing your Library's T-Mobile Devices
Library staff with an email address associated with their organization or nonprofit (ie, .org or .gov) can register for an account to manage their libraries' hot spot devices directly through T-Mobile's online administrative portal. First, if you ...