Sometimes it really helps us if you can take a screenshot of the problem you are experiencing when you open a ticket. We found a YouTube video that will help you learn how to do that. This video demonstrates on Windows 10 but most of these methods should work on current versions of Windows.
Stratvert, K. (2019, March 19). How to take a screenshot on Windows 10. YouTube.
The process to log in to ASPeN has changed. The state of Montana now uses OKTA instead of ePass. Everyone will need to create an OKTA account for ASPeN access. Logging in to ASPeN for the first time with OKTA: The easiest way to start the process is ...
It's very helpful when an organization's information is kept up-to-date. Library staff around Montana use ASPeN to look up a library's hours and services. The following instructions cover how to update your organization's information in ASPeN. ...
ASPeN has different permission levels for users. The most basic level is the public user who can only search ASPeN. The highest level is a Master Editor. This person can edit anything about a library/organization and the people who work there. They ...
See ASPeN: Getting Started with Continuing Education for more information. From your ASPeN User Home, your current and most recently issued certification tracks are listed in the grey box with your personal information and current position. ...
You can register for certain events that are listed in ASPeN. This is a useful way to receive continuing education credits for a learning event. It may also be a request from Montana State Library staff who need to know who is attending an event. ...