Sometimes it really helps us if you can take a screenshot of the problem you are experiencing when you open a ticket. We found a YouTube video that will help you learn how to do that. This video demonstrates on Windows 10 but most of these methods should work on current versions of Windows.
About Our self-service, online knowledge base will supply the answers to many of your questions. However, if your question is not addressed, you are encouraged to submit a ticket. If the problem is related to a patron or material issue, please ...
About The MSC staff will maintain a member support help desk in order to facilitate communication from the members to staff related to system connectivity, MSC procedures, enhancement and configuration requests, and MSC-related billing or general ...
About This article is meant to orient new (or not-so-new) library staff to MSC training resources for WorkFlows, the online catalog, statistical reporting, and more. To practice the WorkFlows tasks covered in the articles below (configuration, ...
Libraries can request book rotations of new materials or other highlighted collections for their external websites. Through the consortium's Syndetics Unbound subscription, MSC system administrators will generate the rotations using an RSS feed from ...
About This article covers manually modifying items in bulk using the Global Item Modification wizard. When Should I Use the Global Item Modification Wizard? The Global Item Modification wizard is useful when you have a handful (or several handfuls) ...