Zoho - MSC Ticket Support Procedures
About The MSC staff will maintain a member support help desk in order to facilitate communication from the members to staff related to system connectivity, MSC procedures, enhancement and configuration requests, and MSC-related billing or general ...
Zoho - Creating an Account
About Creating a Zoho account will allow you to easily view current and past tickets submitted through Zoho. You can also initiate new tickets, view and send replies, and print tickets from your account. If you don't create an account beforehand, ...
Zoho - Submitting a Ticket
About Our self-service, online knowledge base will supply the answers to many of your questions. However, if your question is not addressed, you are encouraged to submit a ticket. If the problem is related to a patron or material issue, please ...
Zoho - My Area
About My Area will allow users to view their current and previous tickets with the Montana Shared Catalog and other departments of the Montana State Library. You can also use My Area to initiate new tickets, send replies, and print tickets. Login If ...